Privacy Policy

Introduction

BrainX Movement Limited ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with our website or when you choose to participate in various activities related to our website and services.

Derivative Data

Information our servers automatically collect when you access our website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing our website.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from our website.

Data Categories

We collect the following categories of personal data:

Customer Data (Adult 18+):

• Identity Data includes first name, last name, marital status, title, date of birth, gender and/or preferred pronouns.
• Biometric Data includes any videos or images.
• Health Data includes personal data related to the physical or mental health of a natural person, for example dyslexia or ADHD.
• Contact Data includes billing address, email address and/or telephone numbers.
• Financial Data includes bank account and/or payment card details.
• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

Customer Data (Child 13 years and above):

• Identity Data includes first name, last name, date of birth, gender and/or preferred pronouns.
• Biometric Data includes any videos or images.
• Health Data includes personal data related to the physical or mental health of a natural person, for example dyslexia or ADHD.
• Contact Data includes email address and/or telephone numbers.
• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

Customer Data (Child under 13 years):

• Identity Data includes first name, last name, date of birth, gender and/or preferred pronouns.
• Biometric Data includes any videos or images.
• Health Data includes personal data related to the physical or mental health of a natural person, for example dyslexia or ADHD.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our website to:

• Create and manage your account.
• Process your transactions and send you related information.
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to our website.
• Generate a personal profile about you to make future visits to our website more personalized.
• Increase the efficiency and operation of our website.
• Monitor and analyze usage and trends to improve your experience with our website.
• Notify you of updates to our website.
• Offer new products, services, and/or recommendations to you.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.
• Request feedback and contact you about your use of our website.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Send you a newsletter.
• Solicit support for our website.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

6. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

7. Options Regarding Your Information

Account Information

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account
• Contacting us using the contact information provided below

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by using our unsubscribe form or by contacting us using the contact information provided below.

8. California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: